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Similar to inside sales, the team establishes specific contact with each client to understand their needs and recommend the best solutions . The difference is that, in fields sales, the seller meets the client in person to better understand their reality and make the negotiation. Which markets adhere most to the SaaS model? The SaaS model can be used in the most diverse segments of action. Below, we bring you some markets that are taking advantage of this business model to satisfy customer needs and close more sales.
See what they are: CRM software CRM (Customer Relationship Phone Number List Management) tools are used to manage customer relationship strategies. They centralize customer data on a single platform, making it easier for team members to access and collaborate and help generate more powerful insights. Cloud Service Cloud service companies host data on their infrastructure and make it available to users on an Internet platform. Thus, customers can store files, programs and applications in the cloud and thus access them whenever and wherever they want, in addition to collaborating with other users in real time.
Ecommerce platform Ecommerce platforms in the SaaS model provide customers with a ready-to-use and customizable structure , both in the sales interface and in the management interface of the virtual store . The user does not need to make a high initial investment - as in licensed sales - or develop any code - as in open source platforms - which makes the SaaS model more accessible. Customer service Consumer service software also uses the SaaS model. Users concentrate on a single platform all contacts with customers that are made on different channels - chats, social networks, email, among others - as well as the history of interactions.
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